MOVING-IN GUIDE
Moving in to The Oaklands
We support every resident gently through their move to The Oaklands. Rooms can be personalised, routines are introduced gradually, and our familiar staff help each person settle in calmly and comfortably.
Step by step
1
Getting to know your relative
Before the move, we send you a Getting to know you leaflet to fill in with your relative. It tells our team about the person behind the care, so we can reassure them in the early days, when everything is new. This is also the time to tell us about anything else we should know, including any allergies: a puppy called Winnie visits the home, and some families bring their dogs when they visit.
2
Preparing the room
We encourage you to set up your relative’s room before moving day, so it feels like theirs from the start. There are ideas for what to bring below.
3
Arriving
As your relative settles in, our staff help them find their way around the home and get to know their surroundings.
What to bring
Photographs, ornaments and favourite things from home all help a room feel familiar. A TV, books and magazines are worth bringing too, particularly for the first few days.
Practical arrangements
Key worker.
Each resident has a key worker, who will let you know if new clothes or toiletries are needed, or pick them up if you live further away.
Laundry.
We do all the laundry here and label every item of clothing, to help keep everyone’s belongings together.
Personal money.
A small amount of personal money can be kept safely for your relative in the office.
Sensors and call bells.
When someone moves in, we place a sensor in their room. Once they know their way around, we look again at whether it is needed all the time, or only at certain times or in certain parts of the room. Residents who are able to call for help themselves also have a call bell.
Coming from hospital.
If your relative is moving in straight from hospital, we ask them to stay in their room for the first 48 hours. Our staff pop in regularly to offer company and reassurance, so a TV, books and magazines are especially useful then.
Settling in
The first days in a new home can feel like a lot. Some people find the main lounge busy at first, and the quieter lounge is a good place to sit while they get used to living alongside others. Our team is on hand to offer company and reassurance, and we keep reviewing the support each person needs as they settle.
CONTACT & VISIT
We'd love to welcome you
We’d love to welcome you to The Oaklands. Get in touch to ask a question or arrange a visit. We’re always happy to help.
